2015年12月28日 星期一

退貨英語怎麼說


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2015/12/28第230期 |  訂閱/退訂  |  看歷史報份  |  LiveABC 官網
 
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Returning Goods
Getting the Wrong Size
Kathy walks into a clothing store carrying a bag, and she heads over to a sales clerk at the cash register.
S: Sales clerk  K: Kathy
S: Good morning! How can I help you today?
K: I bought these shirts a few days ago for my husband, and I'd like to return them.
S: Sure. May I ask what the problem might be?
K: They're too small for him, especially the collars.
S: I see. Do you happen to have your receipt with you?
K: I sure do. (She hands over the receipt.)
S: Thank you. Oh, I see these shirts were on sale.
K: That's right. There was a special "buy one, get one free" deal last week.
S: I'm sorry, but it's our store's policy not to give refunds on items with reduced prices.
K: I understand. I don't want my money back, though. I'd just like these shirts in a larger size.
S: Unfortunately, we no longer have any larger sizes in stock. All of the remaining shirts like these come in "small." Would you like to look around for other items?
K: Could you give me a store credit instead? I'll come back next week with my husband. This way, he can try the clothes on himself and make sure they fit!
S: Indeed we can. Please wait a moment while I prepare that.
   
退貨英語怎麼說
尺寸不合
凱西提著一個袋子走進服飾店,她走向在收銀機旁的店員。
店員︰ 早安!今天有什麼我可以幫得上忙的?
凱西︰ 我幾天前替我先生買了這些襯衫,我想退貨。
店員︰ 沒問題。請問是什麼問題呢?
凱西︰ 這些衣服對他來說太小了,尤其是衣領。
店員︰ 了解。妳剛好有帶收據在身上嗎?
凱西︰ 當然有。(她把收據交給店員。)
店員︰ 謝謝妳。噢,我看到這些襯衫是特價品。
凱西︰ 沒錯。上週有「買一送一」的優惠活動。
店員︰ 很抱歉,但本店的政策是特價商品無法退款。
凱西︰ 我了解。不過我並不是想要退錢。我只是想要換尺寸大一點的襯衫。
店員︰ 很遺憾,我們已經沒有較大尺寸的庫存了。像這些剩下的襯衫全都是小號的。妳想要看看其他商品嗎?
凱西︰ 妳可以改讓我將貸款記帳作為下次用嗎?我下週會跟我先生一起來。這樣他可以親自試穿衣服並確保衣服合身!
店員︰ 當然可以。在我準備時請稍待片刻。
《 詳細內文請翻閱NO.176 12月號Live互動英語雜誌 》
 
 
Useful Exchanges 退換貨品實用對答

A: May I ask why you're returning those jeans?
可以請問您為什麼這件牛仔褲要退貨嗎?
B: I bought them for my daughter, but they're too small.
我買給我女兒的,但太小了。
A: Would you like to exchange them for a larger size?
您要換大一點的嗎?
B: Yes, please. I'd like to see them in a size 28.
是的,麻煩你。我想要二十八號的。

A: I would like a refund, please.
我想要退款,麻煩你。
B: Sorry, but we don't offer refunds on sales items.
抱歉,我們的特價品無法提供退款。

A: How do I return something that I bought from this Web site?
我在這個網站上買的東西要怎麼退貨?
B: You'll have to mail it back to the company along with a return form.
您得把物品連同退貨單寄回那間公司。

A: Is it possible to exchange this item later on if I want to?
如果我之後想要更換這件物品有可能嗎?
B: As long as you do it within thirty days from the time of purchase and bring your receipt.
只要在購買後三十天內並攜帶收據就能換貨。

 

 
 
 
2015/12/28(一) Demeter had a daughter named Persephone, whom she loved more than anything in the world.
笛米特有個名叫波賽芬妮的女兒,她愛這個女兒勝過世上的一切。

2015/12/29(二) From this story, we see the origin of the cycle of the seasons.
從這個故事中,我們看到季節循環的由來。

2015/12/30(三)

We all enjoy traveling and taking vacations.
我們都喜歡旅行和度假。


2015/12/31(四) Travel lets us understand new cultures and have fun.
旅遊能讓我們了解新的文化並得到樂趣。

 
 
 
 
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